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FraserTec Limited

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Stop Doing What a Machine Can Do Better

Skilled people should not spend their afternoon reading PDFs and typing into spreadsheets.

Reading a PDF on the left, typing into ERP on the right?

INCOMING_PO_8842.PDF UNSTRUCTURED PDF
Vendor: HK Trading Supplier
Items: 240x Industrial Valve #A902
Total Amount: HK$ 148,500.00
Delivery: Kwai Chung Warehouse B
15 mins → 0.4s
ERP_DATABASE_RECORD ✓ VERIFIED & POSTED
vendor_id HK-VENDOR-09 (Matched)
sku_code VALVE-A902 · Qty: 240
po_amount HKD 148,500.00 (0% diff)
status AUTO_APPROVED_TO_LEDGER

The conventional approach:

Our approach:

“Copy-paste text into a browser chatbot.”

Embed AI inside the workflow—not in a separate chat window.

Triggered automatically the moment a document or message arrives.

Four stages from manual bottleneck to quiet automation.

01

Observe

02

Discover

03

Assess

04

Automate

STAGE 01 / 04

Discovery & Assessment

We audit your current workflows, identify automation opportunities, and estimate time/cost savings.

STAGE 02 / 04

Pilot Project

Start with one high-impact process. Prove the ROI before committing to a larger rollout.

STAGE 03 / 04

Build & Integrate

We build the AI solution and integrate it with your existing systems — Excel, CRM, ERP, WhatsApp.

STAGE 04 / 04

Train & Support

Your team gets hands-on training. We provide ongoing support and optimise performance over time.

Teams often think they need more admin headcount.

What they actually need is zero manual transcription.

80%

Faster Processing

99.2%

Data Accuracy

24/7

Instant Execution

WHERE AUTOMATION BELONGS

How AI Automation Works for Your Business

01

Intelligent Document Processing

AI reads invoices, POs, receipts and contracts — extracts data and enters it into your systems automatically.

02

Smart Customer Response

AI handles routine enquiries via WhatsApp, email or web chat — pricing, availability, order status — 24/7.

03

Automated Data Entry

Connect forms, emails and documents to your CRM/ERP so data flows in without manual typing.

04

Predictive Analytics

Turn your business data into actionable insights — demand forecasting, inventory alerts, customer behaviour patterns.

PROVEN OUTCOMES

Real Results from Hong Kong SMEs

Trading Company

Automated Invoice Processing for a Trading Company

3 staff spent 4 hours daily copying invoice data from emails into their ERP system. Error rate was 8%, causing billing disputes.

85% Reduction in data entry time
< 1% Error rate after AI automation
Professional Services

AI Customer Response for a Legal Services Firm

Receptionist handled 60+ routine enquiries daily about service scope, pricing, and booking — leaving no time for complex client support.

70% Enquiries handled by AI automatically
4 hrs/day Staff time freed for high-value work
Frequently Asked Questions +

How long does it take to implement AI automation?

A typical pilot project takes 4-8 weeks. We recommend starting with one process, proving the ROI, then expanding.

Do we need to replace our existing systems?

No. We build AI solutions that integrate with your current tools — Excel, CRM, ERP, email, WhatsApp. No rip-and-replace.

Is AI automation suitable for small companies?

Absolutely. Our phased approach means you can start small with a budget of HK$30,000-50,000 and scale as the value proves itself.

What about data privacy and security?

We follow strict data handling practices. Your data stays in Hong Kong or your chosen cloud region. All AI models can be configured for data privacy compliance.

Will our staff need special training?

We provide full training as part of every project. The AI tools we build are designed to be user-friendly — no technical skills required.

What if the AI makes mistakes?

All AI systems include human review checkpoints for critical decisions. Accuracy improves over time with feedback. We monitor and optimise continuously.

Read Full Technical Specification & Scope +
01 · DOCUMENT INGESTION

Multi-Format OCR & LLM Extraction

Automatically reads incoming PDFs, scanned invoices, purchase orders, delivery notes, and WhatsApp/email attachments in Traditional Chinese and English.

02 · VALIDATION ENGINE

3-Way Matching & Business Rule Checks

Cross-checks extracted SKU codes, quantities, unit prices, and vendor records against your live ERP or master Excel sheets before staging.

03 · EXCEPTION HANDLING

Human-in-the-Loop Review Queue

Clean records post automatically to your system; any discrepancy or price variance is flagged immediately for 1-click staff approval.

04 · SECURITY & PRIVACY

Private Enterprise AI Deployment

Commercial documents and customer data remain strictly isolated and are never used to train public AI models.

Which repetitive task should we remove first?

Technology is easy. Understanding work is harder. That’s where we begin.