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FraserTec Limited

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Your Team Spends Too Long on Paperwork. Automate It.

A quote takes ten minutes to calculate—why does it take three days to reach the client?

10 minutes of actual work. 72 hours of waiting in queues.

TOTAL QUOTATION & APPROVAL TURNAROUND 72.0 hrs
Actual Work 10m
90% Dead Time: Waiting in Email & WhatsApp Queues…

01 · Auto-Route

Routes instantly by margin & authority rules

02 · 1-Click Sign-Off

Managers approve on mobile in 10 seconds

03 · Instant Trigger

Auto-generates official PO or quote upon approval

The conventional approach:

Our approach:

“Chase approvals manually over WhatsApp.”

Self-guiding workflows instead of scattered chat threads.

Automated routing, gentle escalations, and instant ERP triggers.

How we turn slow handoffs into effortless flow.

01

Observe

02

Discover

03

Assess

04

Automate

STAGE 01 / 04

Process Mapping

We document your current workflows step by step — identify bottlenecks, manual steps, and automation opportunities.

STAGE 02 / 04

Workflow Design

We design the automated workflow with your team — trigger conditions, approval rules, notifications, and exception handling.

STAGE 03 / 04

Build & Configure

We build the automated workflows and integrate them with your existing systems — CRM, ERP, email, WhatsApp.

STAGE 04 / 04

Test & Optimise

We test with real scenarios, train your team, and optimise based on actual usage patterns.

90% of turnaround time is lost waiting in queues.

Turn three-day approval chains into minutes.

60%

Faster Cycle Time

1-Click

Mobile Sign-Off

100%

Status Visibility

WHERE AUTOMATION BELONGS

Streamline Your Business Processes

01

Quotation Automation

Generate professional quotations in minutes — pull product data, calculate pricing, apply discounts, get approval, and send to customer automatically.

02

Approval Workflows

Route documents to the right approver automatically. Set rules, escalation paths, and mobile notifications so nothing sits idle.

03

Order & Delivery Tracking

Track orders from quotation to delivery in one system. Customers get automatic status updates. Your team sees everything.

04

Invoice & Payment Automation

Auto-generate invoices from confirmed orders, send payment reminders, and reconcile with your accounting system.

PROVEN OUTCOMES

Real Results from Hong Kong SMEs

Wholesale Distribution

Quotation Automation for a Wholesale Distributor

Sales team spent 2 hours per quotation — manually looking up 200+ product prices, calculating shipping, applying customer-specific discounts. 15+ quotations per day.

80% Reduction in quotation preparation time
Same day Quotation turnaround (was 2-3 days)
Property Management

Approval Workflow for a Property Management Firm

Maintenance requests, vendor payments and lease renewals all required multi-level approval via email. Average approval time was 5 business days.

1 day Average approval time (was 5 days)
100% Visibility into approval status
Frequently Asked Questions +

Which workflows can be automated?

Almost any repetitive multi-step process — quotations, approvals, order processing, invoicing, onboarding, reporting, and more.

Do we need to change how we work?

No. We automate your existing processes first, then optimise. Your team keeps working the way they know — just faster and with fewer errors.

How long does implementation take?

A single workflow automation takes 2-4 weeks. Most SMEs automate 2-3 workflows in the first phase over 6-8 weeks.

Can non-technical staff manage the workflows?

Yes. We build user-friendly interfaces and provide full training. No coding required to use or adjust the automated workflows.

What if our process has many exceptions?

We design exception handling into every workflow. Complex cases are flagged for human review while routine cases flow through automatically.

Can we change the workflows later?

Absolutely. All workflows are configurable. Your team can adjust rules, add steps, and modify notifications as your business evolves.

Read Full Technical Specification & Scope +
01 · ROUTING ENGINE

Conditional Multi-Tier Approval Matrix

Routes quotations, purchase orders, capex requests, and leave/expense sign-offs automatically based on amount, margin threshold, or department.

02 · MOBILE EXPERIENCE

1-Click WhatsApp & Mobile Web Sign-Off

Managers receive structured summaries on mobile and approve or reject in one tap—no VPN or desktop login required.

03 · ESCALATION & SLA

Automated Reminders & Delegation

Sends polite nudges when requests sit idle and supports automatic out-of-office delegation so queues never stall.

04 · DOWNSTREAM TRIGGERS

Instant Document & ERP Execution

The moment approval is granted, the system automatically generates the official PDF quotation/PO and updates your ERP.

Which approval cycle takes days instead of minutes?

Technology is easy. Understanding work is harder. That’s where we begin.